Carport DCA

Production workshop

FAQS (Frequently Asked Questions)
Which information do you need to send in order to get a quotation?
You should provide us the next information:
-Your country.
-Style or specification
-Quantity. Details as follows: (PO quantity of full container load is allowed)

2. How much guarantee time do you offer for the Canopy warranty?
10 years.

3. How much time do you spend on producing my carport?
we spend between 30 and 40 work days making your carport after receiving 30% deposit.

4. How much time does it take to the carport to arrive to my country?
It depends, as you knew we are located in China, so the shipment by sea would take between 15-30 days. For air shipment, it depends of the size on if just are some equipment. It’s possible to receive through air and it will take between 7-10 days.

5. Which material do you use?

Aluminum alloy profile and polycarbonate board.

6. How can you show me my carport before starting to produce it?
We offer free design drawing, professional chargeable drawing for engineering seal. And also when we sign the contract we send you the production and installation drawings.

7. When my carport arrive how I'm going to start building it?
You can install it against the installation drawings and instructions from us, besides you can phone us or wechat or email us if you meet any questions when installing.

Company Objectives
Customer Satisfaction
Once we determine the goals, objectives and the quality requirements of our customers, these objectives are then formulated as action objectives for the entire organization. These Objectives are achieved through motivation, initiative, creativity and competence.
Employee Participation
Our company consists of competent, motivated and goal-oriented employees, who act in the best interest of both our company and our customers.

Continuing Improvements
We strive to continually improve the products and customer service in order to have the highest possible level of quality and reliability of supply, in order to insure customer satisfaction and thus the future of the company.

Quality Objectives
Our customers define the quality of our products. This means that we have to understand their needs and act accordingly. In order to achieve this, we define quality targets which then become mandatory for the whole organization.

Periodic Review
By using target guidelines as customer satisfaction, complaint statistics and delivery performance data, We measure the results achieved Vs the performance goals, and defines corrective action when required.
Yearly, the company’s objectives and quality management systems are reviewed, and updated if necessary.
IF YOU NEED MORE INFORMATION DON'T HESITATE IN CONTACTING US!